Position Summary: The Associate Vice President of Student Services (AVPSS) is a member of the President’s administrative cabinet and serves as the chief student affairs officer of the college. The AVPSS is responsible for providing district-wide leadership, supervision, guidance and direction for activities related to a comprehensive district-wide student services program, including student recruitment, and retention initiatives, admissions and records, advising and career services, testing, tutoring, and accessibility services, financial aid, housing and residential life, student leadership and activities, and student success/title ix compliance.

Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Marketing Statement

Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees.  The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).

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Duties and Responsibilities: Within the scope of college policies and procedures, this position:

Provides leadership and administrative oversight for student services activities to include student recruitment, admissions and records, advising and career services, financial aid, housing and residential life, student leadership and activities, and student success/title ix compliance, which includes testing, tutoring, and accessibility services

Provides leadership and oversight in the development or revision of policies, procedures and operational activities related to all facets of student services in concert with district-wide faculty, student services staff, and administration; develops and implements strategic enrollment management plan, recruitment and retention plans in collaboration with academic deans, program faculty and staff district wide; ensures quality in all aspects of the student services function

Prepares and monitors reports on student enrollment and retention data; performs trend and needs analysis; forecasts student enrollment and retention; ensures compliance of applicable laws, rules and regulations; oversees activities related to student due process/judicial proceedings; conducts investigations and hearings on student judicial matters

Develops, maintains and enhances partnerships between and among student services staff, faculty and academic deans, and administration; maintains a student and learner-centered philosophy and focuses student services initiatives on successful student outcomes including enrollment, program selection, retention, graduation, ensures students with disabilities have equal access to services

Provides leadership for student housing and activities to facilitate student's successful integration into the college environment via social activities, housing, campus health/safety/security and academic advising

Provides leadership for ensuring quality in all aspects of the college’s instructional, student and staff development programs; engages faculty and staff participation in support of district-wide educational priorities; identifies unmet community needs and recommends new initiatives to serve the educational needs of Cochise County citizens and prepare students as lifelong learners; recommends initiatives and provides oversight of college efforts designed to strengthen the college’s relationships with community-based organizations and other entities; represents the College at local, regional, and state meetings and conferences related to student services

Performs other related duties as assigned

General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience Requirements: 

Master’s degree in education, teaching discipline, counseling/student services or a related field from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education

Five years’ related experience, including three years of leadership experience

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered

Knowledge, Skills and Abilities: 

Knowledge of and ability to follow college policies and procedures

Knowledge of management practices and principles

Knowledge of current community education theory and practice

Knowledge of student development theory and student due process policies/procedures

Knowledge of strategic planning and implementation

Knowledge of budget preparation, monitoring and administration

Knowledge of supervisory principles, practices and techniques

Skill in mediation and/or conflict resolution methods

Skill in supervisory practices and techniques

Skill preparing, monitoring and maintaining budgets

Skill analyzing data and making appropriate recommendations

Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner

Ability to relate to a diverse population and to maintain composure when faced with difficult situations

Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail

Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information

Ability to analyze problems, identifies solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

Ability to foster district-wide partnerships to promote educational quality

Ability to focus faculty and staff toward student learning

Ability to work effectively within a diverse, multi-cultural setting serving a multi-campus environment

Work Environment: Work is primarily performed under limited supervision in an office setting with appropriate climate controls. Travel is required. May require early morning, evening, and weekend work.

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, ability to communicate.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally, and all other sedentary criteria are met

Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important

Reports to:   President